Shipping Policy

At NUENVY, every order is handled with care and intention. Please review our shipping detailsbelow placing your order.

Processing Time

All orders are processedwithin 2-5 business days (excluding weekends and holidays.)

Orders placed after processing hours will begin the next business day.

Shipping Time

Once your order has been processed shipping typically takes 3-7 business days, depending on your location.

You willl receive a confirmation email with tracking information once your has been shipped.

PRE-ORDERED ITEMS

Pre - order items require additional processing time. Estimated shipping timelines will be clearly stated in the product description. By purchasing a pre order item you acknowledge and agree to the extended shipping timeframes.

Shipping Rates

Shipping rates are calculated at checkout.

Free shipping promotions, when available, will be clearly annouced.

Address Accuracy

Please ensure all shipping information is correct at checkout. NUENVY is not responsible for packages delivered to incorrect addresses provided by the customer.

DELAYS

While we strive for timely delivery, NUENVY is not responsible for shipping delays cuased by the carrier, weather, or unforseen circumstances.

Final Note

Once an order has shipped, NUENVY is not responsible for lost or stolen packages. Nu Hottiez understand Patience is part of the luxury experience.