Refund Policy

At NUENVY, we take pride in delivering quality pieces curated for confident women. Please review our policy carefully before placing your order.

All Sales Final

Due to the exclusive nature of our items, All Sales are Final.

Exchanges

Exchanges are only accepted with original Tags and not worn.

-The item arrives damaged 

-The item is incorrect (wrong item sent)

You must contact us within 48 hours of delivery with:

-Your order number

-Clear photos of the issue

Once approved, an exchange will be issued for the same item (If available) or store credit.

Non Eligible Items

The following are not for exchange:

-Worn or used items

-Sale or Clearance items

-Pre -order items

-items returned without prior approval

Shipping

Customers are responsible for return shipping unless the error was our end.

Final Note

By placing an orde with NUENVY, you agree to this policy.

Nu'hottiez shop with confidence.